Sewage backup is Category 3 blackwater, which means it carries real health risk and requires a completely different protocol than a clean-water leak. A DIY approach to sewage cleanup puts household members at real risk of exposure.
Our Aurora, WV crews suit up in full PPE before entering a contaminated space, no exceptions.

PPE compliance isn't optional on our Aurora, WV sewage jobs, it's standard procedure.
Our Aurora, WV disinfection process uses compliant, registered products rather than generic household cleaner.
Porous materials that contacted blackwater are disposed of according to regulatory guidelines, not just thrown in a regular dumpster.
Containment barriers go up before cleanup starts, keeping contaminated water isolated from living spaces.
Here's the full scope of a Aurora sewage backup response.

Blackwater extraction follows Category 3 protocol from the first pump-down.
Every technician on-site wears full protective gear rated for blackwater exposure.
Anything that can't be fully disinfected gets removed and disposed of properly, not reused.
We apply compliant disinfection products across the full affected area.
We treat odor as a symptom of ongoing contamination, not just a smell to mask.
Final verification checks confirm the biohazard has been fully addressed.
Every sewage call gets routed with full PPE crews from the start.
Containment barriers and PPE are standard equipment for every dispatch.
A biohazard assessment and written quote come before any extraction starts.
We verify air quality and surface disinfection before signing off on the job.

"They treated our sewage backup like the serious situation it was, full suits and everything, not a quick mop job." — Wanda C.
"Appreciated that they explained exactly what would need to be thrown away and why, rather than just guessing." — Desmond K.
"The smell was completely gone by the time they finished, not just masked with an air freshener." — Alina M.
Yes, sewage is Category 3 blackwater and carries bacteria and pathogens that require full PPE and specialized disinfection.
Porous materials that contacted blackwater usually need to be removed and disposed of, since they can't be fully disinfected.
Our disinfection products meet EPA-registered standards for Category 3 water, not generic cleaner.
Post-cleanup verification confirms the space is safe for reoccupation.
Often yes, especially for sudden sewer backups, though coverage varies by policy — we can help document the loss for your claim.
We recommend calling right away rather than attempting any cleanup yourself given the biohazard involved.
If your property is in or near Aurora, a crew can typically respond the same day.

One call gets a full PPE crew routed to Aurora.
Call +1-844-578-1604